Shipping policy

At B+Up Games, we're dedicated to getting your favorite games, toys, and merchandise to you as quickly as possible!

Order Processing Time

We typically process orders within 2-4 business days. However, most orders are submitted for fulfillment within the next business day after they're placed. Shipping times will vary based on the location of the order and available stock in local warehousing.

Fulfillment Locations

Your order will be shipped from one of our secure fulfillment centers:

  • United States: Upper Crust Games - 535 Monroe Turnpike, Monroe, CT 06468
  • United Kingdom: Spiral Galaxy Games - Unit B, 20 Halesfield 20, Telford TF7 4QU
  • Australia: Aetherworks - 55-57 Halstead Street South Hurstville NSW 2221

Shipping Notifications

You'll receive:

  • An order confirmation email shortly after placing your order
  • Tracking information via email from our fulfillment partners once your package ships

For more details on returns, refunds, and how we protect your privacy, please see our full policies:

  • https://shop.bupgames.com/policies/refund-policy
  • https://shop.bupgames.com/policies/privacy-policy

We'll keep you updated throughout the shipping process so you know exactly when to expect your B+Up Games treasures!